I initially looked for the replacement parts at the local retailer we bought the Mini Micro from, but they directed us to the website suggesting we'd get the parts faster direct. Kickboard provided great customer service helping me locate the parts I needed. In addition to the replacement wheel I also bought a new spacer since we bent it removing the old jammed wheel from the scooter. The delivery was fast and we were back scooting in no time.
When I purchased the Micro, I didn't realize that all the parts were replaceable. I'm impressed that Kickboard has committed to this environmentally-friendly model. The bolt securing the wheels was very difficult to remove with many years of use, but it did eventually loosen without breaking. The new wheels were easy to install after that. My kiddo is back to scooting to school! As a side note, Kickboard, perhaps you don't need retail blister packaging for products sold online and can reduce plastic waste.
Kickboard was great! From the customer service to the fast delivery ! It took a little while to get the old wheels off, but once done the replacement wheels were easy to put on!
Good thing these parts arrived ahead of time, my child was asking all weekend if they had arrived yet. Installation of wheels was easy, and he we are back on the road.
After 5 years of riding between two kids the back tire was almost square. The rest of the scooter was still in excellent condition so I was thrilled to find a replacement wheel. Shipment arrived quickly and replacing the wheel was quick and easy. Highly recommended!